5. Business Continuity in Action

Business Continuity in Action

It means keeping important work running during a disruption.

Example

A fire destroys the billing department overnight, but no one is hurt.

Planning

A BIA (Business Impact Analysis) had already identified billing as important and a backup work area was prepared.

Response

Customer service handled billing calls until the billing team resumed work.

Result

The company continued operating with little disruption, showing a successful BCP.